Share your experience about Supersonic: with others Write comment
Information about Supersonic
Supersonic is the largest ISP in the country, offering fast broadband and fixed wireless connections to home and business users nationwide. Renowned for its robust network and excellent customer service delivery, Supersonic is committed to keeping South Africa connected.
Benjamin 2 weeks ago
Fock... Fock... Shit.. Shit Supersonic jou mase poes from this morning 6.30am it's now 14:00 waiting for someone to call me, I log a ticket 0658576560
Ray Sparrow 3 weeks ago
6025 Newton Park Wow, what a way to start the year... Wake up with no internet connection.... Can someone please let me know what's going on??? And also expected time of fixing???
Janelle reddy 3 months ago
Also wen we phone customer care our airtime gets finished waiting for them to answer the call and still no one answer I phoned over 7 times and gor no response
Janelle reddy 3 months ago
Pietermaritzburg 3201 Northdale I don't have internet from the morning at7:30am it's showing connected with no internet this is frustrating please help
Bob 5 months ago
Outage from 9am in Sandton. It's now 7:30pm. Unable to get hold of supersonic on the landline, WhatsApp not twitter. No updates. Absolutely poor service. Mtn advised me that they don't operate on weekends. They were probably referring to their capacity to provide a half decent service. Johannesburg 2000
Ray Martin Sparrow 6 months ago
And what's even worse, is the fact that Supersonic Whatsapp comes back at MIDNIGHT and states that we didn't help you today, maybe we can help you tomorrow???? How the hell can you answer this...
Ray Martin Sparrow 6 months ago
City: Port Elizabeth, Area Sherwood. We have been off since yesterday morning, 8am. My wife has to work remotely and is RELIANT on the internet to work. Quick to deduct debit orders, but no internet... I sat on the phone for more than 30 minutes and put the phone down as I had to return to work.... WASTING AIRTIME AND DATA.... USELESS
Nadine 6 months ago
Wifi has been down all day and nobody is coming back to me !!
Cindy 6 months ago
Trying to contact Supersonic to no avail, have no internet. Even tried the sales to see if I need to upgrade and still no feedback. ??????
Nix 7 months ago
Internet not working (Johannesburg). Sigh…
P!ssed off 7 months ago
I am paying almost 900 a month for what??!!! Supersonic always having problems ffs! Some of us rely on our WiFi to be able to work! Their service is becoming pathetic to say the least
JJ Dicks 8 months ago
I have upgraded my package today, 1st the inter buffered now it is completely off. Trying to contact the support centre with no luck.
Kim Kullmann 8 months ago
Just called their support, just been informed they are down across the whole of Gauteng with no ETA on restoration
Jon 8 months ago
No internet in Bryanston all day...
Brig 8 months ago
Battling with internet in Kempton Park all day and now totally off
Matimo 8 months ago
My internet has been down since the 18th of may to this day i don't have internet, technical support is useless the big fix is to restart my router like i didn't think of that
Syheed 8 months ago
No internet since after 2. Am in tongaat
Dominic 8 months ago
This is BS Man All This Money 4 This S
Fortunate 9 months ago
Hi our wifi has been down since yesterday. In mokopane 0601. We have rebooted several times and nothing has changed.
Derick 10 months ago
This is the second outage within 2 weeks of many hours. What is going on? Is it time to change my ISP? It really is pathetic!!!!
Craig 10 months ago
Internet down 1747 Mogale City Featherbrooke Estate
DanaTroskie 10 months ago
My wifi has been out for over 24 hours I am not getting any help from technical support. De Waterkant 8005
Zine 11 months ago
I haven't been with Internet from Friday. I am at Northridge Park, Kenyon Howden road. Montclair Durban 4004
Roelof 1 year ago
Prieska. NC. The tower has signal but no internet. From saterday and it goes on but more of than on. No restart or reset help.
Franklin Van Wyk 1 year ago
I've upgraded my fiber speed from 1st December but stil measure previous speed to this day. IT support very limited and advise boils down to "reset line" which don't work. Very disappointing ????
Johan 1 year ago
My wifi is of the icon come on an than flash an disappear 1619
Mike 1 year ago
Fourways Gardens 2055 Internet down since Wednesday approx 12:00 after upgrade to new package and little response from Support
Indiran 1 year ago
Internet down since Friday night. Supersonic does not divulge any news nor provide any customer feedback when logged
Karin Pitamber 1 year ago
Walkerville 1876, Johannesburg South, our internet has been down for almost a week. contact made with with call center and to date still no outcome as to whether it is supersonic or MTN. extremely frustrated! Please help
Benina 1 year ago
+27 Midrand Ivory Park My Wi-Fi has been dpwn since friday night. Technicians said the base node doesn't have a problem. Supersonic server is down. Please help
Robert van der Schyff 1 year ago
Hi, our Supasonic fiber has been down since saturday in Noordheuwel ext 4 Krugersdorp - please assist - thank you Rob.